Privacy and Document Handling
How we handle customer records, upload instructions, confidentiality, original files, and post-delivery project materials.
Read document handling policyCustomer policies
Policies for logbook digitization orders.
Review how records are handled, how refunds and cancellations work, and when turnaround timelines begin.
Refunds and Cancellations
How cancellation requests are handled before work begins, after work begins, and for speed upgrades or incomplete uploads.
Read refund policyTurnaround Policy
When the project clock starts, how speed options work, and how missing records or customer delays affect timing.
Read turnaround policyQuestions before ordering?
Email us with your records type, deadline, and target airlines.