Customer records

Privacy and Document Handling

Last updated August 3, 2026

What We Collect

We collect the information needed to complete your logbook project, communicate with you, understand how the website is used, and process payment through PayPal hosted checkout. That may include your name, email address, target airlines or deadlines, logbook files, military flight records, electronic exports, handwritten pages, spreadsheets, worksheet details you provide, and limited website usage data.

Website Analytics

We use Google Analytics 4 to understand visits and improve the purchase path. It may collect information such as the page visited, general traffic source, browser or device information, approximate location, product-page views, PayPal checkout interactions, and contact-link clicks. We do not send the email address from a contact link or the contents of your logbook records to Google Analytics.

Google Analytics may use cookies or similar identifiers. Learn how Google uses information from sites that use its services. You can limit cookies through your browser settings or use the Google Analytics opt-out browser add-on.

How We Use Your Records

Your records are used to create your digital deliverables: a consolidated Excel logbook and summary sheets for airline applications and interviews. We may also use your project details to answer questions, confirm scope, clarify unreadable records, support updates, or resolve payment and service issues.

Document Uploads

After checkout, we send upload instructions. Use the upload method we provide rather than sending sensitive logbook files through ordinary email when possible. Do not send passwords, identity documents, medical records, or unrelated sensitive files unless we specifically ask for them for your project.

Confidentiality

Flight records are treated as confidential customer materials. We do not sell customer logbook data. We do not publish your records, name, airline goals, or project details as marketing material without permission.

Your Originals

Keep your original records. Beyond Blue Logbooks creates digital deliverables from the files and information you provide, but our work is not a substitute for preserving original paper logbooks, military records, certificates, endorsements, or other source documents.

After Delivery

If you purchased the Update Bundle, keeping working project files available can make future updates easier. If you want project files removed after completion, email info@bluelogbooks.com and we will review what can be deleted while still preserving basic transaction and service records.

Questions

Email info@bluelogbooks.com if you have questions about uploads, document handling, or what to include with your order.